So back in October I told you all about a face wash I was using. (Click HERE)
This is the "old" packaging...see how much you get 6.25 oz.
Well this is the "new" packaging....
um 4.5 oz for the same price??
That's messed up!
So I went to their website and under Contact Us...
I left a little message about how I don't appreciate them
trying to sell me something in a new bottle with less product
and call it their "new look" and that the sad part is that
they will inevitably get away with it because most people will just
be blinded by the new packaging and not notice that they are getting less.
So this is their response.....
Thank you for contacting us about Biore Warming Blackhead Cleanser.
We understand that price plays an important role in consumer decisions. It takes some very special ingredients to get the warming sensation that you experience when you use this product and we made a business decision that allowed us to continue to deliver those same amazing effects.
We hope that you continue to enjoy this cleanser and we will let our Marketing team know of your comments.
Consumer Care Center
Kao Brands Company
Ban Bioré Curel Jergens John Frieda
My response was....
What kind of excuse is that for selling the same thing in a smaller "new" package? "Very special ingredients" ~ what am I five? I appreciate your response to my email but I will be switching to a new brand.
So as you can see from that last post...
I didn't really like the Aveeno or the St. Ives...
what kind of face wash do you use?
Are you okay with getting ripped off?